Take a look at some of our most frequently asked questions.
Yes, everything is absolutely confidential. Your employer, for example, will not be able to know that you are receiving services at our Center. If privacy is a concern, Seoul Counseling Center is a safe place to come.
Yes, we accept the following International Insurances and offer Direct Billing with them whenever possible for your convenience—which means no billing paperwork for you!
The insurance plans below typically cover 90%-100% of our session fee. There are some rare exceptions to this, so if you provide us with your Insurance Card details, our trained Support Staff can contact your insurance company for you to determine the specifics of your insurance policy coverage details.
We are also an approved, in-network TRICARE-provider and we serve Active Duty Tricare Family Members (including spouses and children) at our Pyeongtaek office. Pre-authorization from your PCM is not needed for Active Duty Family Members, as seen here. You can schedule with us directly and start seeing one of our Therapists or Psychologists immediately.
Direct Billing available.
TRICARE Prime: 100% coverage, $0 copay;
TRICARE Select: For more details on copay, please take a look here.
Read more about our TRICARE services here.
Korean Health Insurance does not cover services at our center; if costs are a concern, contact us to discuss your options at any time.
Yes, we offer free valet parking at our Sinsa, Seoul office. The valet booth is open 10am to 9pm, located on the same street as our Center, seen here (click).
Please do not park in the parkway next to our building (as you may get ticketed there); please use our free valet service instead.
27, Gangnam-daero 158-gil, Gangnam-gu, Seoul, Korea, 06034
도로명주소: 강남대로 158길 27
지번주소: 강남구 신사동 519-26번지
Call our Sinsa (Seoul) Office Front Desk for assistance (02-542-5553).
Suite 201, 40-15, Sinheungbukro 29 beon-gil, Paengseong-eup, Pyeongtaek-si, Gyeonggi-do, South Korea (17977)
경기도 평택시 팽성읍 신흥북로 29번길 40-15, 201호 (Zip code: 17977)
Parking is available in the local nature reserve ‘Nongseong’ parking lot and our building lot (facing the ‘Dewdrop’ cafe)
Call our Pyeongtaek Front Desk for assistance (031-692-5556).
All of our therapists are fluent in English, and several of them are bilingual in English and Korean. All our therapists are trained in either the US or Canada, and they have a deep understanding of both Western and Korean cultures.
Our rates differ depending on the service you are seeking and the provider you see. Fees below are per one-hour session. Please inquire for further details or click the button below to go to our fees page.Click here to view rates
We do not offer emergency medical services or 24-hour suicide hotline care. We do, however, refer our clients to hospital in the area who can offer medical and crisis intervention.
We do not provide psychiatric or medical services in any form.
We do not prescribe medication nor provide medication consultation. However, we do refer clients to English-speaking psychiatrists in the community. You may see our blog which lists some providers to consider seeing for your psychiatric medication needs.
English-speaking Psychiatrists in South Korea
You can request for a document by filling out the Document Request Form.
The document fees may vary depending on the type of document you need.
General Service Summary – Free of Charge
(This is when you need a record of your session date, therapist name and the service type. The document will be prepared by the administrative staff.)
Clinical Summary – Fee 30,000 won / 50,000 won
(This is when you need a detailed summary from your assigned therapist about your progress with counseling sessions.
The fee will vary between 30,000 won or 50,000 won depending on how precise the description is and the length of the letter.)
If you are in need of any of the documents listed above, please do not hesitate to contact us.
Sinsa Office: firstname.lastname@example.org
Pyeongtaek Office: info@SeoulCounseling.com
We will provide the Document Request Form for you to fill out.
“Please be aware that urgent turnaround cannot be guaranteed.”
Please click on one of our Emergency Resources Lists below for urgent medical help resources.
If emergency, please call 119 (accident, rescue, injury) or 112 (accident, crime).
Unfortunately, this is not possible to say in a general FAQs page. Everyone’s circumstances are unique to them and the length of time therapy can take to allow you to accomplish your goals depends on your desire for personal development, your commitment, and the factors that are driving you to seek counseling in the first place.
That said, it is common for our clients to attend weekly sessions for 3 to 6 months. Some people choose to meet less than that (just a few times), while others continue with us long-term to continue to work on strengthening other areas of your life, mental health, and wellbeing.
The “therapy hour” is 55 minutes long, and the remaining five minutes is allocated for your therapist to summarize the contents of your session and transition to the next session. Please note that this is outlined in our consent form that is signed prior to sessions, and the session fee applies to the “therapy hour.”
There is no set number of sessions you have to commit to. You have full control over how often you meet with us.
Because each person has different issues and goals for mental health counseling, counseling will be different depending on the individual. We tailor our approach to meet your specific needs. That said, the following are common areas addressed in therapy:
We are not Psychiatric Medical providers, and so we do not prescribe medication in any form at Seoul Counseling Center. If needed, we can refer you to English-speaking Psychiatrists in Korea.
Based on the research in the field, medication can be effective and is sometimes needed in conjunction with therapy and counseling. However, the research shows that medication alone often does not solve all issues. Counseling is designed to explore more than just symptoms, including the root of the issue, dynamics between relationships, and teach you strategies to more easily attain your mental health goals. Based on the research, medication in conjunction with regular counseling and therapy can also be highly effective.
If you want to learn more about medications and whether they may be best for your needs, we recommend you to seek consultation directly from a Medical Psychiatrist.
If you are 19 years old or older (international age), you do not need your parent or guardian’s consent in order to receive services.
Absolutely. And we encourage you to do so. Therapist-fit is extremely important.
Please read the backgrounds of our therapist team, and let us know if there is anyone you want to meet with:
If you are already seeing a counselor, but are interested in changing counselors at Seoul Counseling Center, please see our Change of Counselor Request Form.
Unfortunately, we do not accept clients located outside of Korea.
Yes, we offer video-conferencing with your therapist from the comfort of your home via our secure Doxy program.
While there are other online services for therapy, our therapists are experienced and trained in understanding the specific challenges of living and working in Korea.
As email is not 100% safe and confidential, we highly recommend that you use our Secure Client Portal for all written correspondence.
Please find our resources on our Secure Client Portal below:
Typically, there is a fee associated with late cancellations or no-shows to your scheduled session.
However, for your first late cancellation (within 24 hours of your session) or no-show, we will waive your cancellation fee.
For any late cancellations or no-shows, you will automatically be charged the cancellation fee.
If there is a medical reason for your late cancellation or no-show, please provide us with a document or letter from your doctor to have your cancellation fee waived.
This information to our cancellation policy can also be found here: