Is everything confidential?

Yes, everything is absolutely confidential. Your employer, for example, will not be able to know that you are receiving services at our Center. If privacy is a concern, Seoul Counseling Center is a safe place to come.

Do you accept International Insurance (including TRICARE)?

Yes, we accept the following International Insurances and offer Direct Billing with them whenever possible for your convenience—which means no billing paperwork for you!

The insurance plans below typically cover 90%-100% of our session fee. There are some rare exceptions to this, so if you provide us with your Insurance Card details, our trained Support Staff can contact your insurance company for you to determine the specifics of your insurance policy coverage details.

  • Aetna
  • Allianz Worldwide Care
  • AXA
  • BUPA
  • Cigna
  • GeoBlue
  • HTH Worldwide
  • Scholars Health Insurance
  • Foreign Service Benefit Plan (ASFPA)
  • TieCare
  • TRICARE
  • And others

We are also an approved, in-network TRICARE-provider and we serve Active Duty Tricare Family Members (including spouses and children) at our Pyeongtaek office. Pre-authorization from your PCM is not needed for Active Duty Family Members, as seen here. You can schedule with us directly and start seeing one of our Therapists or Psychologists immediately.

Direct Billing available.

TRICARE Prime: 100% coverage, $0 copay;

TRICARE Select: $22-$30 copay. See Table here for details

Read more about our TRICARE services here.

Korean Health Insurance does not cover services at our center; if costs are a concern, contact us to discuss your options at any time.

Do you have free parking available?

Yes, Free Valet Parking Available

Yes, we offer free valet parking at our Sinsa, Seoul office. The valet booth is open 10am to 9pm, located on the same street as our Center, seen here (click).
Please do not park in the parkway next to our building (as you may get ticketed there); please use our free valet service instead.

Seoul (Sinsa) Office: Free Valet Parking Address

27, Gangnam-daero 158-gil, Gangnam-gu, Seoul, Korea, 06034
도로명주소: 강남대로 158길 27
지번주소: 강남구 신사동 519-26번지

Call our Sinsa (Seoul) Office Front Desk for assistance (02-542-5553).

Pyeongtaek Office: Free Street Parking Available

Suite 201, 40-15, Sinheungbukro 29 beon-gil, Paengseong-eup, Pyeongtaek-si, Gyeonggi-do, South Korea (17977)
경기도 평택시 팽성읍 신흥북로 29번길 40-15, 201호 (Zip code: 17977)

Call our Pyeongtaek Front Desk for assistance (031-692-5556).

What languages are available?
  • English
  • Korean
  • Hebrew
  • Spanish

All of our therapists are fluent in English, and several of them are bilingual in English and Korean. All our therapists are trained in either the US or Canada, and they have a deep understanding of both Western and Korean cultures.

How much do sessions cost?

Our rates differ depending on the service you are seeking and the provider you see. Fees below are per one-hour session. Please inquire for further details or click the button below to go to our fees page.

Click here to view rates
What Services Do You Not Provide?

We do not offer emergency medical services or 24-hour suicide hotline care. We do, however, refer our clients to hospital in the area who can offer medical and crisis intervention.

We do not provide psychiatric or medical services in any form.

We do not prescribe medication nor provide medication consultation. However, we do refer clients to English-speaking psychiatrists in the community. You may see our blog which lists some providers to consider seeing for your psychiatric medication needs. 

English-speaking Psychiatrists in Korea

 

Can I receive services if I am not in Korea?

If you are located outside of South Korea, please be aware that our therapists might not be able to provide services due to regulations in your specific locality.

Some countries/regions have governmental regulations on who can deliver psychological and counseling services, what sort of credentials they need to hold, and how counseling can be delivered. As such, we cannot guarantee that our counselors can provide services to you if you are located outside of Korea.

There may be some exceptions to this. For example, if your counselor is licensed in the state of California, USA as a therapist and you are in California, your counselor may be willing to continue providing counseling via online telehealth services to you. Or if you are in a location that does not have governmental regulations on the provision of psychological or counseling services, then service provision may be possible.

How long does counseling last?

Unfortunately, this is not possible to say in a general FAQs page. Everyone’s circumstances are unique to them and the length of time therapy can take to allow you to accomplish your goals depends on your desire for personal development, your commitment, and the factors that are driving you to seek counseling in the first place.

That said, it is common for our clients to attend weekly sessions for 3 to 6 months. Some people choose to meet less than that (just a few times), while others continue with us long-term to continue to work on strengthening other areas of your life, mental health, and wellbeing. 

How many sessions do I have to commit to?

There is no set number of sessions you have to commit to. You have full control over how often you meet with us.

What will I learn in therapy? How does it work?

Because each person has different issues and goals for mental health counseling, counseling will be different depending on the individual. We tailor our approach to meet your specific needs. That said, the following are common areas addressed in therapy:

  • Identify positive and negative patterns in your thinking, life, and behaviors
  • Learn to change relationship patterns and interaction styles
  • Build new communication skills
  • Improve on appropriate assertiveness skills
  • Deepen your emotional understanding and connection with yourself and others
  • Clarify your goals
  • Build your confidence and plan for the future
  • Strengthen your emotion regulation skills
  • Learning relaxation strategies
  • Reduce anxieties and fears
  • Increase confidence
  • Among others…
Do you prescribe medication and is it effective?

We are not Psychiatric Medical providers, and so we do not prescribe medication in any form at Seoul Counseling Center. If needed, we can refer you to English-speaking Psychiatrists in Korea. 

Based on the research in the field, medication can be effective and is sometimes needed in conjunction with therapy and counseling. However, the research shows that medication alone often does not solve all issues. Counseling is designed to explore more than just symptoms, including the root of the issue, dynamics between relationships, and teach you strategies to more easily attain your mental health goals. Based on the research, medication in conjunction with regular counseling and therapy can also be highly effective. 

If you want to learn more about medications and whether they may be best for your needs, we recommend you to seek consultation directly from a Medical Psychiatrist.  

Do I need my parents' consent to receive counseling?

If you are 19 years old or older (international age), you do not need your parent or guardian’s consent in order to receive services. 

Can I choose my therapist?

Absolutely. And we encourage you to do so. Therapist-fit is extremely important.

Please read the backgrounds of our therapist team, and let us know if there is anyone you want to meet with:

 

Therapists

 

Do you offer Online Counseling?

Yes, we offer video-conferencing with your therapist from the comfort of your home via our secure Zoom program.

While there are other online services for therapy, our therapists are experienced and trained in understanding the specific challenges of living and working in Korea.

What is your no-show or late Cancellation policy?

Typically there is a fee associated with late cancellations or no-shows to your scheduled session.

  • 100,000 won for PhD Level Counselors
  • 90,000 won for MA Level Counselors
  • 60,000 won for Intern Level Counselors

However, for your first late cancellation (within 24 hours of your session) or no-show, we will waive your cancellation fee. 

For any late cancellations or no-shows, you will automatically be charged the cancellation fee. 

If there is a medical reason for your late cancellation or no-show, please provide us with a document or letter from your doctor to have your cancellation fee waived.

Is it best to conduct the evaluation in-person?
  1. It depends on the areas being evaluated and age. 
  2. For example, for children under the age of 6 and being evaluated for ADHD, the evaluation must be conducted in-person. 
  3. If the evaluation is done online and it takes more than 3 hours, it is recommended to have the evaluation done in two separate days.
  4. It is also possible to have some tests done in-person and the rest online. 
How much time (hours/days) will be needed for the evaluation?

It would take from 2 hours to 6 hours. It depends on the areas being evaluated. It may also take longer if further tests are needed.

 

Is the intake process the same with children and adults?

Generally yes, the intake process is the same.

Do I (as the parent) have to stay at the Center while my child is evaluated?

Generally no. Parents only need to stay at the Center to complete intake forms and for a clinical interview. However, for children 7 years and younger, we often ask that parents stay at the center, in case the child has difficulty during the evaluation and needs to meet their parents.

Does the Seoul Counseling Center provide an evaluation form that needs to be completed by teachers and parents prior to the intake?

To help identify which areas are in need of evaluation, we offer adult clients (or parents of children) to complete a general screening questionnaire. Teachers are typically contacted for information after we begin the evaluation.

How can I determine which areas to evaluate?
  1. To help determine this, we would recommend that we have you (or parents) completed a broad-band questionnaire. We use the Child Behavior Checklist (for children) and Adult-Self Report (for adults). This screens across the major Emotional and Behavior areas to identify potential areas of difficulty.
  2. The questionnaire approximately takes 15-20 minutes to complete, and it can be done remotely. 
  3. The results would be sent automatically back to us and will show us if any areas are elevated based on the standardized scoring, which compares your scores to a large normative sample. This would be free of charge, included as part of the full Psychological Evaluation Process, to help us identify the areas in need of testing. 
    1. You can read about the Child Behavior Checklist here: https://en.wikipedia.org/wiki/Child_Behavior_Checklist
    2. And see a sample of it here: https://aseba.org/wp-content/uploads/2019/02/schoolagecbcl.pdf
  4. We can also gather additional information prior to starting, as needed, such as via a phone call with you, to help determine which areas to evaluate.

Still have a question?

Please contact us for more information.

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