Seoul Counseling Center is committed to protecting your privacy. To better protect your privacy we provide this notice explaining our online information practices. To make this notice easy to find, we make it available on our website.
INFORMATION COLLECTION AND USE We collect information about visitors to our Site so that we can provide an experience that is responsive to our users’ and customers’ needs. We do not collect credit card information through our Site. Our Site may use forms in which you give us contact information (including your name, address, telephone number, and email address) so you can request information or support. We receive and store any information you enter on our Site, or give us in any other way, including through email, telephone, or other communications, within our customer services department. You do not need to give us any personal information in order to use our Site.
We will not sell, share, trade or otherwise use any information you provide unless you expressly provide in writing permission for such use. We collect this information to improve our service, and to help us determine your individual needs so we may serve you better individually, as well as collectively.
We will not sell, share, trade or otherwise use any personal information unless you expressly provide in writing permission for such use.
We may also collect non-personally identifiable information about you, such as your use of our websites, communication preferences, aggregated data relative to your Services, and responses to promotional offers and surveys. We may use or disclose aggregate information only where no individual is identified for a number of purposes, including: (a) Compiling aggregate statistics of usage for improving the website; (b) Developing, maintaining and administering the website; and (c) Following up on comments and other messages that you submit to us through the website.
Please note, to better safeguard your information, please do not include any credit card information in your electronic communication unless it is specifically required by us as part of Services or transaction fulfillment process sites, or our customer contact process.
This Site and our Services may contain links to other websites. We are not responsible for the privacy practices or the content of such sites.
SECURITY This Site has security measures in place to protect against the loss, misuse or alteration of the information under our control. If our site allows you to enter sensitive information (such as a credit card number) on order forms, we encrypt the transmission of that information using secure socket layer technology (SSL).
We may also at times provide information about you to third parties to provide various services on our behalf, such as providers who process credit card payments. We will only share information about you that is necessary for the third party to provide the requested service. These companies are prohibited from retaining, sharing, buying, selling, storing or using your personally identifiable information for any secondary purposes.
We follow generally accepted standards to protect the personal information submitted to us, both during transmission and once we receive it. No method of transmission over the Internet, or method of electronic storage, is one hundred percent (100%) secure, however. Therefore, we cannot guarantee its absolute security.
GOOGLE ANALYTICS AND COOKIES We may use a tool called “Google Analytics” to collect information about use of this Site, such as how often users visit the Site, what pages they visit when they do so, and what other sites they used prior to coming to this Site. Google Analytics collects only the IP address assigned to you on the date you visit this Site, rather than your name or other identifying information.
Google Analytics plants a permanent cookie on your web browser to identify you as a unique user the next time you visit this Site. This cookie cannot be used by anyone but Google, Inc. The information generated by the cookie will be transmitted to and stored by Google on servers in the United States.
We use the information received from Google Analytics only to improve services on this Site. We do not combine the information collected through the use of Google Analytics with personally identifiable information.
COLLECTION AND USE OF PERSONAL INFORMATION OF CHILDREN UNDER AGE 13
We are committed to protecting the online privacy of children. In accordance with the Children’s Online Privacy Protection Act (”COPPA”), we will not knowingly collect any personally identifiable information from children under the age of thirteen (13) without first obtaining parental consent. Prior to providing any personally identifiable information (your name, email address, address, phone number etc.), children under the age of thirteen (13) must have a parent or legal guardian complete any submitted forms.
Children’s Information Another part of our priority is adding protection for children while using the internet. We encourage parents and guardians to observe, participate in, and/or monitor and guide their children’s online activity.
Seoul Counseling Center does not knowingly collect any Personal Identifiable Information from children under the age of 13. If you think that your child provided this kind of information on our website, we strongly encourage you to contact us immediately and we will do our best efforts to promptly remove such information from our records.
The consent form states that the child’s “Parent” or “Legal Guardian”, by his or her signature, consents to the collection and transfer of the child’s personally identifiable information. Consent may be revoked by completing a “Revocation of Parental Consent Form” and sending it to the email or physical mailing address above. In compliance with COPPA, we advise that children consult with parents or guardians before furnishing personal information or ordering anything online.
It is also our intention to adhere to the Children’s Advertising Review Unit (CARU) Guidelines on Internet advertising with its special sensitivities regarding solicitations to children under thirteen (13). We encourage parents/guardians to supervise and join their children in exploring cyberspace.
TRANSFER OF DATA ABROAD If you are visiting this Site from a country other than the country in which our servers are located, your communications with us may result in the transfer of information across international boundaries. By visiting this Site and communicating electronically with us, you consent to such transfers.
COMPLIANCE WITH LAWS AND LAW ENFORCEMENT We cooperate with government and law enforcement officials and private parties to enforce and comply with the law. We will disclose any information about you to government or law enforcement officials or private parties as we, in our sole discretion, believe necessary or appropriate to respond to claims and legal process (including without limitation subpoenas), to protect our property and rights or the property and rights of a third party, to protect the safety of the public or any person, or to prevent or stop activity we consider to be illegal or unethical. We will also share your information to the extent necessary to comply with ICANN’s rules, regulations and policies.
To the extent we are legally permitted to do so, we will take reasonable steps to notify you in the event that we are required to provide your personal information to third parties as part of the legal process.
If we make material changes to this Policy, we will notify you here, by email, or by means of a notice on our home page, at least thirty (30) days prior to the implementation of the changes.
GENERAL DATA PROTECTION REGULATION (GDPR) We are a Data Controller of your information.
Seoul Counseling Center needs to perform a contract with you. You have given Seoul Counseling Center permission to do so. Processing your personal information is in Seoul Counseling Center’s legitimate interests. Seoul Counseling Center needs to comply with the law.
If you are a resident of the European Economic Area (EEA), you have certain data protection rights. If you wish to be informed what Personal Information we hold about you and if you want it to be removed from our systems, please contact us.
In certain circumstances, you have the following data protection rights:
The right to access, update or delete the information we have on you. The right of rectification. The right to object. The right of restriction. The right to data portability. The right to withdraw consent.
Log Files Seoul Counseling Center follows a standard procedure of using log files. These files log visitors when they visit websites. All hosting companies do this and is a part of hosting services’ analytics. The information collected by log files include internet protocol (IP) addresses, browser type, Internet Service Provider (ISP), date and time stamp, referring/exit pages, and possibly the number of clicks. These are not linked to any information that is personally identifiable. The purpose of the information is for analyzing trends, administering the site, tracking users’ movement on the website, and gathering demographic information.
Cookies and Web Beacons
Like any other website, Seoul Counseling Center uses ‘cookies’. These cookies are used to store information including visitors’ preferences, and the pages on the website that the visitor accessed or visited. The information is used to optimize the users’ experience by customizing our web page content based on visitors’ browser type and/or other information.
For more general information on cookies, please read “What Are Cookies”.
Note that Seoul Counseling Center has no access to nor control over these cookies that are used by third-party advertisers.
Third Party Privacy Policies
You can choose to disable cookies through your individual browser options. To know more detailed information about cookies management with specific web browsers, it can be found at the browsers’ respective websites.
CORRECTING, UPDATING AND REMOVING PERSONAL INFORMATION You may request us to alter, update or deactivate your account information or opt out of receiving communications from us at any time. You may send an email to email@example.com or you may send mail to Seoul Counseling Center at:
Seoul Counseling Center 35, Gangnam-daero 158-gil Gangnam-gu Seoul, South Korea 06034.
We will respond to your request for access or to modify or deactivate your information within thirty (30) days.
PRIVACY NOTICE This Section describes how counseling-related information about you may be used and disclosed by us and how you can get access to this information. Please review it carefully.
A. Who Will Follow This Notice?
Counselors who provide services to you at any of our locations, including employees, volunteers, and members of our Center, all departments and operating units of our organization, and all counseling-related practices operated by us, other members of our workforce, and our business associates.
B. Your Counseling-related Information
This Section refers to your “counseling-related information”. This means all information that identifies you and relates to your past, present or future condition including information about payment and billing for the counseling-related services you receive.
C. Our Pledge Regarding Counseling-related Information
We understand that your counseling-related information is personal and we are committed to its protection. We create a record of the care and services you receive to ensure that we are providing quality care and to comply with legal requirements. This notice applies to all your counseling-related information that we maintain, whether created by our staff or others.
We are required by law to give you this notice of our legal duties and privacy practices with respect to your counseling-related information, to follow the terms of this Privacy Notice, and to notify you following a breach of the privacy or security of your unsecured counseling-related information.
D. How We May Use and Disclose Counseling-related Information About You
For each category of use and disclosure, we will try to give some examples, although not every use or disclosure in the category will be listed.
i. For Counseling. We may use your counseling-related information so that we and other health care providers within Seoul Counseling Center may provide you with more individualized counseling services.
ii. For Payment. We may disclose your counseling-related information so that services you receive may be billed by us to a third party. For example, if you opt for direct billing, your health plan may need to know about services you received so they will pay us for the services provided. We may also disclose your counseling-related information to obtain prior approval from your health plan.
iii. For Operations Purposes. We may use and disclose your counseling-related information for our internal operations, such as business management, and administrative activities, legal and auditing functions, and insurance-related activities. We may use counseling-related information to make sure that all of our clients receive quality care, such as reviewing our processes or to evaluate the performance of those caring for you. We may remove information that identifies you from this set of information so others may use it to study healthcare and healthcare delivery without learning a specific patient’s identity.
iv. Individuals Involved In Your Care or Payment of Your Care. We may release your counseling-related information to a friend or family member who is involved in your care, or to someone who helped pay for your care with your written consent.
v. Notification. We may release your counseling-related information to notify a family member, personal representative or another person responsible for your care of your location, general condition, or death. We also may release your counseling-related information for certain disaster relief purposes.
vi. Contacts. We may contact you to provide appointment reminders, information about counseling alternatives, or other health related benefits and services that may be of interest to you.
x. Miscellaneous. We may use or disclose your counseling-related information without your prior authorization for several other reasons. Subject to certain requirements, we may give out your counseling-related information without prior authorization for public health purposes, abuse or neglect reporting, health oversight audits or inspections, research studies, funeral arrangements, Coroner’s investigations, organ donation, and emergencies. We also may disclose counseling-related information when required by law in response to a request from law enforcement in specific circumstances, for specialized government functions including correctional, military or national security purposes, in response to valid judicial or administrative orders or to avoid a serious health threat. Additional specific rules may apply to counseling-related records.
xi. Other Disclosures. Other uses and disclosures not described above will be made only with your written authorization. For example, we require your signed authorization for uses and disclosure that constitute the sale of your counseling-related information and for most uses and disclosures of psychotherapy notes. Additionally, we will not use or disclose your counseling-related information for marketing purposes unless we have a signed authorization from you except that an authorization will not be required if (a) a communication occurs face-to-face; (b) consists of marketing gifts of nominal value. You may revoke your authorization at any time unless we have relied on your authorization or your authorization was required as a condition of obtaining health care services.
E. Your Rights Regarding Counseling-related Information About You
i. Right to an Accounting of Disclosure. You have the right to a list of those instances where we have disclosed your counseling-related information other than for counseling, payment, operations, or where a disclosure was specifically authorized, such as to persons involved in your care, and certain other limited situations. To request an accounting of disclosures, you must submit a written request to our Support Department.
ii. Right to a Paper Copy of this Notice. If this notice was sent to you electronically you have a right to a paper copy of this notice. You may request that we send other communications of protected health information by alternative means, or to an alternative location. This request must be made in writing to the person listed below. We are required to accommodate only reasonable requests. Please specify in your correspondence exactly how you want us to communicate with you; and if you are directing us to send it to a particular place, the contact/address information.
iii. Right to Request Restrictions. You may request in writing that we not use or disclose your counseling-related information except when specifically authorized by you, when required by law, or in an emergency. Except in the case of certain requests related to disclosures to health plans, we are not required by law to agree to your request, but we will consider the request. We will inform you of our decision.
iv. Right to Request Restrictions on Disclosures to Health Plans. You may request in writing that we restrict disclosures of your counseling-related information to a health plan for purposes of carrying out payment or healthcare operations if the disclosure is not required by law and the counseling-related information pertains solely to a health care item or service for which you (or a person other than the health plan who is acting on your behalf) have paid us out of pocket and in full at the time of service. We must agree to a request that meets these requirements.
F. Changes to this Notice
G. Complaints and Requests
If you have questions about this notice or want to talk about a problem without filing a formal complaint, please contact Seoul Counseling Center at the following number: 02-542-5553.
If you believe your privacy has been violated, you may file a complaint to the appropriate organization bodies in South Korea, for services rendered in South Korea, based on the location of the client. You will not be penalized for filing a complaint.
Seoul Counseling Center 35, Gangnam-daero 158-gil Gangnam-gu Seoul, South Korea 06034, 02-542-5553 firstname.lastname@example.org